ABOUT THE POSITION
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."
As a Retail Associate, you will represent our Company, Brands, and products to our consumers. You will serve consumers and share product information to help them find products that match their needs. Retail Associates support the flow of products into the store and onto the sales floor to ensure product representation and accessibility. You will contribute to store profitability through accurate and efficient process execution and assist the Store Leadership Team in supporting our company mission.
HOW YOU'LL MAKE A DIFFERENCE
Maintain store and visual merchandising, cleanliness, and safety standards; retrieve merchandise from stock room and other inventory locations to restock the sales floor.
Perform cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; connect consumers to the company loyalty programs.
Contribute to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
Respond to consumer questions regarding product features, benefits, and availability; ask questions to understand consumer needs related to merchandise and assist with buying decisions.
Acquire necessary knowledge about products, policies, procedures, and programs to execute day-to-day operations.
YOU HAVE
No specific education required (High School Diploma or GED preferred).
2 years or less of experience in a position or specialization.
Experience interacting with and serving consumers.
Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
16 years of age or older.
JOB CONDITIONS
Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, and may have exposure to dust and noise.
Occasionally requires the ability to work in a place.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
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