VENDEDOR/A 20H/S The North Face - Madrid (Bercial)Apply for the position of VENDEDOR/A 20H/S at The North Face in Madrid (Bercial).Principal AccountabilitiesAssists in maximizing store sales and achieving store sales goals.Monitors sales progress and results against key targets.Leads an environment of productivity by engaging customers on the sales floor and providing coaching and feedback to associates.Ensures excellence in customer service in the store.Monitors customer feedback and addresses customer concerns.Performs a variety of routine assignments.Knowledge and Skill RequirementsHigh school diploma or equivalent education; Associate's degree preferred.Minimum of one year of related experience preferred.Knowledge & ApplicationApplies knowledge of standardized rules, procedures, and operations within a specialized or technical field.May include multistep processes requiring detailed knowledge of the specialized area.Requires extensive on-the-job or previous training and experience.May require formal occupational training or certification.Problem SolvingIdentifies known, defined, and readily apparent problems.Occasionally requires fact-finding to solve issues.Non-routine issues typically escalated to more senior team members or supervisors.Selects best options from defined procedures using common sense and experience.InteractionInteracts with a range of individuals to convey basic information.Requires basic written and verbal skills to respond to inquiries.Interaction is day-to-day, requiring a professional manner and customer service skills.ImpactSupports the achievement of goals through personal effort in own work area.Impact typically limited to the immediate team.AccountabilityAccountable for delivery of own work activities to agreed timescales and quality.Performance measured against predefined service level requirements.
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