Omega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with a main focus on Innovation. We are looking for a Veeva Administrator / Support Specialist.Job Description Handling all basic administrative functions and requests, including setting up and managing user profiles, permissions, and data. Own and coordinate requests received via Service Desk ticketing, escalating them if needed. Work with other members of the Veeva team to establish suitable processes to support and improve Veeva functionalities. User support and creation of documentation, including providing one-on-one support to users. Troubleshoot Veeva issues and identify problems related to Salesforce data or functionalities. Provide assistance in issues like minor layout adjustments (e.G., viewing fields or filters that are not visible to users). Application quality monitoring. Required Experience Technology degree or similar. Certification in Veeva is a plus. Minimum of 2 years of professional experience in Veeva CRM. Languages: English (professional level) and Spanish. Open to learning new tools and techniques. WHAT DO WE OFFER Permanent contract. Flexible Schedule. Balance your professional and personal life. Certifications plan to improve your skills and get official certificates from our main partners. Home Office. You decide and we support you. Flexible retribution (public transport ticket, restaurant ticket, etc.). Health insurance. Commitment to a better society. Professional development: Evolve, grow, and get where you want to go. About UsOur mission is to accelerate the business experience (BX) of our customers. Our 360 solutions allow business transformation and acceleration through technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics, and #Marketing. We target companies from various fields such as #Retail, #LifeandSciences, #Manufacturing, #Education, #NonProfit, and #NGO. We are one of the top 3 partners of #Salesforce in Europe, with a team of over 540 people from 24 nationalities based in Spain and France. Our success is driven by the knowledge of our people, and we are an innovation and Outstanding Knowledge award-winning Salesforce Consulting Partner. Our priority is the well-being of the team, fostering a collaborative culture supported by our company values: #Talent, #Flexibility, #Commitment, and #Innovation. #TogetherWeGrow#J-18808-Ljbffr