Valet - W Barcelona - [Cy755]

Job Description: POSITION SUMMARY

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.

Deliver laundry and clothing to guestrooms.
Position requires excellent guest service skills and availability to work a flexible schedule.
Respond promptly to requests from guests, Front Desk, or At Your Service requests.
Monitor the cleanliness and appearance of laundry/dry cleaning.
Complete all valet tickets properly to provide proper handling.

Coordinate all repairs to appropriate persons and pick-up for delivery when completed.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately

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