Minimum Requirements: 9+ months of experience managing a group of 10 to 25 individuals.Bachelor's degree in Business Administration, Engineering or similar field.Proven ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.Fosters a positive team environment and collaboration.Easily approachable, cooperative, and a team player, easily gains the trust and support of associates and peers.Strong prioritization and time management skills, with a high degree of flexibility.Proven ability to embrace constant change with flexibility and good grace.Proven ability to lead / drive complex cross-functional projects.Demonstrated ability to work in a cross-functional and international environment, to lead by influence and earn trust at all levels.Self-learning, enthusiasm, and strong self-motivation.MS Office Application, and Internet Explorer / Mozilla Firefox.Demonstrated analytical ability, results-oriented environment with external customer interaction.Excellent written and verbal communication and presentation skills and the ability to express thoughts logically and succinctly.Fluent English speaker + min 1 other EU language (Spanish, Italian, French, German). Job Summary: Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for sale on Amazon Marketplace. We obsess over providing world-class support to Merchants selling on Amazon.
EU authorities continue to introduce new legislation that makes it challenging for Selling Partners to comply and run business across Europe. With this in mind, we launched EPR (Extended Producer Responsibility) services at Amazon. EPR is an environmental legislation that holds our selling partners responsible for mitigating the environmental impacts of the entire life cycle of products they sell. The person in this role will lead the team that is responsible for the adoption of Amazon EPR services supporting sellers grow their businesses and sell across Europe, meeting all their EPR compliance needs. EPR services at Amazon is one of the fast-expanding programs.
In this role, you have to be a self-starter, driver, results-oriented, comfortable with ambiguity, with strong attention to detail and passion for data, and an ability to work in a fast-paced and ever-changing environment.
Key Job Responsibilities: Coordinate with global teams to communicate and train local teams on product/program launches to drive adoption and feedback.Liaise with other departments as well as external stakeholders such as business teams, Program Managers, Global teams or Service Providers to resolve Seller's issues and questions.Establish strong relationships and trust by creating effective communication channels, and providing insightful solutions/analysis.Demonstrate effective, clear and professional written and oral communication.Actively seek solutions through logical reasoning and data interpretation skills and identify trends including improvement suggestions.Demonstrate ability to manage, encourage and develop the team; drive multiple projects- work prioritization, planning and task delegation.Maintain a positive and professional demeanor, always portraying the company in a positive light and effectively managing sensitive issues.Communicate clearly and professionally with senior leadership in reporting, delivering project updates, and handling escalations.Monitor existing metrics and partner with internal teams to identify process and system improvement opportunities.SQL Knowledge is preferred. Retrieving and analyzing data using SQL, Excel, and other data management systems.A Day in the Life: Our Mission is to drive Sellers' development across the challenging path of compliance in the EU. Every year, the European Authorities issue new legislation related to Compliance to regulate the EU marketplace(s). The role supports one of the critical functions, but not limited to, EPR Compliance Service. In this, you will need to lead the team to build strategies driving the adoption and conversion to Amazon EPR services.
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