.Do you possess proficiency in both French and Flemish and seek an exhilarating opportunity in the realm of e-commerce? Join us as a French and Flemish-Speaking Customer Advisor in the lively city of Barcelona, Spain! This role extends a warm welcome to individuals without prior experience, offering an attractive relocation package, competitive salary, and comprehensive health and life insurance benefits. Immerse yourself in the dynamic e-commerce environment while savoring the distinctive culture and lifestyle of Barcelona.About Us: We are a prominent presence in the e-commerce industry, dedicated to delivering top-tier customer service experiences. Our team in Barcelona is a blend of diversity and dynamism, fostering innovation and creativity to ensure our customers receive unmatched support. As a French and Flemish-Speaking Customer Advisor, you'll play a crucial role in upholding our commitment to excellence.Role Overview: In the capacity of an On-Site French and Flemish-Speaking Customer Advisor, you will be integral in assisting French and Flemish-speaking customers with their inquiries and requirements within the e-commerce domain. This on-site position in Barcelona positions you at the epicenter of e-commerce activities, contributing significantly to the triumph of our customer support operations.Key Responsibilities:Customer Assistance: Provide expert support to French and Flemish-speaking customers, addressing their e-commerce-related inquiries and concerns through various channels such as phone, email, and chat.Language Proficiency: Capitalize on your fluency in both French and Flemish to communicate effectively with customers, ensuring clear and empathetic interactions.Issue Resolution: Resolve customer issues promptly and professionally, showcasing adept problem-solving skills and a commitment to surpassing customer expectations.Product Knowledge: Cultivate a robust understanding of our e-commerce products and services to furnish accurate information and amplify the overall customer experience.Team Collaboration: Engage in collaborative efforts with colleagues and cross-functional teams to bolster the overall success of our customer support operations.Qualifications:Language Skills: Proficiency in both French and Flemish (both written and spoken).Experience: No prior experience is necessary; we extend a warm welcome to language enthusiasts and individuals eager to explore the e-commerce industry.Communication Skills: Strong communication and interpersonal skills, coupled with the ability to connect with customers and colleagues effectively.Adaptability: Adeptness in adapting to the brisk pace of the e-commerce environment and managing diverse customer needs with professionalism.Perks:On-Site Work in Barcelona: Immerse yourself in the vibrant culture and the dynamic e-commerce scene of Barcelona while operating from our modern office facilities
