Detalles de la oferta

.LOCATION:We are looking for a candidate available to work in a hybrid mode in Palma de Mallorca, Paris, or Oslo. Remote work may also be considered for the right candidate.JOB OVERVIEW:Marlink Group is looking for a talented UX Lead. This role will be crucial in crafting user-centric experiences that align with Marlink's mission to deliver top-tier maritime and enterprise-managed digital services.The UX Lead will play an integral role in designing a seamless and engaging user experience across the possibility framework, customer portals and other digital services, ensuring it meets user needs and supports business goals. This position calls for a blend of design expertise, user research skills, and strategic thinking.Marlink Group offers an exciting opportunity to lead the UX and customer journeys over the platform central to our mission and impact together with the portals and digital interfaces, providing a rewarding environment for innovation, growth, and career development.KEY RESPONSABILITIES:Customer Journeys:Develop and optimize end-to-end customer journeys across the Possibility Platform, Portals, and other Marlink products of the portfolio, ensuring that users have seamless, intuitive, and engaging experiences at every touchpoint.Identify key pain points and opportunities in customer journeys through data analysis and direct user feedback, using insights to implement design improvements that increase user retention and engagement.Stakeholder & Customer Engagement:Work closely with internal stakeholders (Product Leads, Business Units, etc.) to ensure user experience priorities align with broader business objectives and platform goals.Engage directly with customers and end-users to gather qualitative insights, run usability testing sessions, and ensure the platform design reflects real-world user needs and expectations.Communicate design decisions and user insights to stakeholders, presenting UX strategies that articulate the value of user-centric design and secure stakeholder buy-in for UX initiatives.Cross-Team Collaboration:Partner with Product Leads, Marketing, and Business Units to integrate UX efforts with product strategy, go-to-market activities, and customer engagement initiatives.Collaborate with engineering teams to ensure that UX designs are technically feasible and can be effectively implemented without compromising user experience or platform functionality.Ensure alignment across teams by facilitating workshops, design reviews, and collaborative brainstorming sessions that foster cross-functional input into UX designs and customer experience improvements.User Experience Design & Research:Lead UX research efforts including user interviews, surveys, usability testing, and competitive analysis to inform data-driven design decisions.Create user personas, wireframes, and prototypes to guide the product development process, ensuring designs are tested and validated before development begins


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

Data Center Technician - Spain -Ibiza- On-Site

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future...


Rm Staffing B.V. - Islas Baleares

Publicado 7 days ago

Empresa De Ascensores En Maó

Cronoshare es una plataforma online para profesionales que quieren encontrar nuevos clientes. Buscamos Empresa de Ascensores en Maó y alrededores. Pertenecer...


Cronoshare.Com - Islas Baleares

Publicado 7 days ago

Self Application - Autocandidatura

OKU is a boutique collection of soulfully-curated laidback luxury hotels, created for the modern traveller. It is inspired by the namesake Japanese concept o...


Oku Hotels - Islas Baleares

Publicado 24 days ago

Systems & Mechanics

Our Service & Refit operation has evolved to become one of the most experienced, trusted and sought after in the yachting industry. Formally established in 2...


Baltic Yachts - Islas Baleares

Publicado 7 days ago

Built at: 2024-11-22T18:03:47.913Z