Our Team :
Vista is the go-to partner for millions of small businesses who need to promote themselves effectively in the modern age. With tools that empower brands to create their unique identity and expert design support when they need inspiration, we provide a range of digital and print services at every stage of their journey.
To help customers bring their visions to life, we need UX professionals skilled at crafting the right features and experiences - that's where you come in. Vista is searching for an Experience Design Director with a deep background in the e-commerce space to lead teams in the storefront domain.
What You Will Do :
Drive discovery and delivery of digital product solutions, mentor and guide multiple teams of UX Designers, fostering growth through regular 1:1s and informal interactions.
Identify and coach through design challenges and communication issues, balancing direct involvement with encouraging independent problem-solving.
Set clear, actionable goals, provide consistent feedback, and perform regular calibrations to ensure alignment and growth.
Provide effective communication across teams, build relationships with partners, and promote a healthy design culture.
Oversee recruiting, ensuring a meticulous and inclusive process, and drive design quality across the team, providing strong UX and visual direction.
Articulate a comprehensive strategy for solving complex, multi-team and multi-domain problems.
Supply thought leadership and design execution towards a long-term Vista experience strategy and vision.
Collaborate with peers and leaders to drive cross-functional alignment, push creativity and innovation, and move the needle on established thinking.
Mentor Product Designers and address design challenges through regular interactions.
Lead and grow a design team to optimize, conceptualize, and deliver inspiring product design solutions.
Attract, inspire, and develop talent across the larger Vista UX + design community.
Shape ambiguous ideas into concrete user stories and innovative product experiences using a user-centered design process.
Champion a strong, user-centered design practice to build a thriving design culture.
Deliver clear feedback and improve communication within the domain and with collaborators.
Build relationships with partners and balance team needs with wider organization.
Take responsibility for the UX Design team culture, identifying and implementing design-specific initiatives and improvements.
Ensure high design quality and provide strong UX and visual direction.
Champion and share design expertise to evangelize UX and build a strong design culture.
Your Qualifications :
12+ years of experience designing innovative digital products in the e-commerce space, within large-scale product and service ecosystems.
8+ years of experience working collaboratively with product, engineering, design, content and user research teams.
6+ years advising and mentoring more junior designers, and guiding multi-disciplinary collaborators through a successful user-centered process.
Strong discovery skills, including examples of leading discovery that influenced work across multiple teams.
Strong delivery skills, including multiple case studies and a track record demonstration of driving delivery across multiple teams, providing user-centered, creative, and innovative design solutions that had measurable positive impact for users and the business.
Ability to articulate a comprehensive strategy for how to solve complex problems that span use-cases across multiple teams.
Strong communication and relationship building skills, including the ability to thrive, influence teams, inspire change in large organizations, and lead executive collaborators.
Excellent presentation skills and the ability to articulate sophisticated concepts to cross functional audiences in person, remotely, in real time, and asynchronously.
Guide in most design tools such as Adobe Creative Suite, Figma, and / or Sketch used to create high-fidelity mock-ups and prototypes.
Nice to Have :
Relevant degree in field of Design or HCI.
Experience with service design, or designing, aligning, and optimizing an organization's operations to better support the experiences of both the user and employee.
Track record of success working with globally distributed teams, and in highly matrixed organizations.
Why You'll Love Working Here :
There is a lot to love about working at Vista. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too).
Commitment to Diversity, Equity, & Inclusion :
Vista exists to help our customers live their dreams. Each dream is unique and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization.
Equal Opportunity Employer :
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations.
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