Do you want to be a Key Account Director for an exciting SaaS scale-up company? Are you curious about what it is like to work for a growth company that's helping organizations make reliable, data-driven decisions faster? Then, you can be the right candidate for Ardoq. Ardoq is one of the fastest-growing European SaaS companies backed by some of the most renowned technology investors, including EQT and One Peak. In 2022, we raised $125M in our Series D funding round, and in 2023, we were named a Leader in the Gartner Magic Quadrant for Enterprise Architecture Tools for the third year running. Our cloud-native platform provides businesses with the insights they need to plan and execute change across their people, projects, processes, applications, infrastructure, and business capabilities. We empower businesses to steer their digital transformation and strategic change initiatives with clarity and confidence. At Ardoq, we are committed to building a diverse and inclusive workforce, which has helped make Ardoq the Bold, Caring, and Driven company it is today. We pride ourselves on being an equal opportunity employer. Are we a good fit for your next career step? Apply today, get to know us, and find out. Key Account Director Reports to: Vice President of Account Management We are committed to our future growth and building a global team. Today we're looking for a Key Account Director to join us in our US office. Remote option: For this position, we will consider remote applicants. #LI-Hybrid As an individual contributor, you will focus on a number of Key Enterprise Customers. You will spend time building relationships within those existing Enterprise customers and you will secure the renewal and drive incremental ARR. Responsibilities You will be responsible for a book of business consisting of Enterprise and Strategic accounts which will typically have high individual ARR. You will manage that customer portfolio, create new pipeline of upsell and cross-sell opportunities, and manage their renewals. Identify and drive growth strategy across your accounts to meet retention and growth targets. Orchestrate a global team which may consist of other departments and external partners to develop a demand generation strategy for your customers. Capture all information and metrics in the CRM system. Work closely with the Customer Success Management team to ensure adoption of the Ardoq platform by realizing the value customers planned to ensure customer retention. We imagine you will bring: 10 years of experience within a SaaS provider and are a commercially motivated professional. Experience achieving your sales targets in an account management/revenue expansion role with complex Enterprise organizations. Previous leadership experience would be a bonus as this position is a virtual leadership role across the company. Experience working directly with CIOs and CTOs is required as this role will work with the most senior stakeholders in an organization.
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