Our client has changed the way student accommodations work, ensuring not only the best student experience on the market but also the safest place to live. They are opening a new residence and are growing their team. We are looking for 3 Concierges (Night-shifts), who have passion for the customer-facing environment, are flexible, and can work nights to support the students and help maintain building standards.Languages: Full professional level of English, Fluent EnglishLocation: BarcelonaSalary: Competitive SalaryIndustry: Hospitality & TourismType: PermanentMain Responsibilities:Cleaning designated areas to high standards, following cleaning schedule.Ensure all external areas are cleaned throughout the evening.Provide excellent customer service to the residents at all times.Be vigilant whilst carrying out duties, and continuously check for damage or defects.Attend to any query or incident within the residence and resolve the issue timely.Take the lead in the event of an emergency, following procedures and escalation protocols.Core Skills/Experience:Commit to working 3-4 nights per week, a minimum of 27 hours per week.Cleaning skills: The ability to perform cleaning tasks to a high standard, including knowledge of cleaning products, equipment, and techniques.Attention to detail: The ability to pay close attention to detail when performing cleaning tasks, monitoring the building, and responding to residents' requests or concerns.Time management skills: The ability to prioritize tasks effectively, manage time efficiently, and meet deadlines.Problem-solving skills: The ability to identify problems and find solutions to resolve them quickly and effectively.Security skills: The ability to monitor the building and residents for any suspicious activities or potential threats, and respond appropriately in emergency situations.Customer service skills: The ability to interact with residents and guests in a courteous and professional manner, providing excellent customer service.What's on Offer:Good location: PoblenouA rapidly growing company with good opportunities to continue learning and developing.International, dynamic, and creative environment.Great work atmosphere.Other interesting benefits.Our Recruitment Process:Step 1: Interview with our Recruiter to get to know you better.Step 2: Interview with Residence Manager.
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