Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality? Then this job in sunny and vibrant Barcelona might be for you!TasksYour responsibilities and impact working as a Technical Front Office Specialist will be:- Supporting customers with inquiries related to telecom services, focusing on technical questions- Maintaining and updating the customers' accounts- Ensuring high-quality service and customers' satisfaction- Dealing with sensible dataRequirementsSkills, qualifications, and interests you need to succeed in this role:- A native level of Dutch and a good level of English- Having an interest in technical support and troubleshooting- Being an attentive listener, comfortable and skillful at communicating with people- Being energetic, innovative, and working proactively at a fast pace- Being able to handle sensitive data reliablyBenefitsWhat's in it for you?- Type of contract: Indefinido- Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)- Training: 3 months.- Equipment provided- Growing opportunities within the company- Events with the team- Free Spanish lessons- Meal allowances possible- Constant training- International environment- Support from the company regarding NIE and SSNYour Future Company:This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.#J-18808-Ljbffr