Urban Outfitters Team Leader - Barcelona, Spain - L31

.Urban OutfittersTitle : Team LeaderReports to : Store ManagerObjective : The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.Duties & ResponsibilitiesPeopleAbility to recruit, motivate, develop, and lead a teamManage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling, and Disciplinary actions)Recognise and develop talented individuals for advancement and growth within the organisationUphold Company standards and act as a positive role model to othersLeadership & CommunicationModel the way by inspiring, motivating, and encouraging teamworkConduct productive daily meetings to ensure that goals are metEffectively delegate projects while allowing others the creativity to succeed by making their own decisionsPossess excellent communication skills in both written and verbal formManaging the EnvironmentOversee all levels of customer service by setting daily goals and expectations to create a positive store environmentExhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement, and time managementAchieve Company-average mystery shop results by upholding the Company's customer service standardOperationsPerform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and proceduresAchieve the store stock loss goals by overseeing adherence to loss prevention practicesAssist in upholding Company Health & Safety regulations at all times to protect employees and customers against accidents and incidentsMerchandising & DisplayManage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager regarding training, shipment placement, markdowns, transfers, merchandising, and store standardsUnderstand and interpret current fashion trends in local markets to generate creative solutionsTake an active role in ensuring floor sets for the department are well organised and scheduled appropriatelyCommercial AwarenessMaximise departmental sales through analytical and creative management of merchandise from receipt to salesUtilise Company reports to react to trends and drive businessStay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.E