Account Manager Intern ESP PropHero, the AI & data-powered platform simplifying property investment, is on a fast-track to success! Backed by global VCs and led by McKinsey Alumni, we're expanding our team constantly. Are you a detail-oriented professional with strong organizational skills? Join us in a transparent, respectful, and flexible work environment, surrounded by ambitious individuals driving change. At PropHero, we're building the property investment future. If you're ready to contribute to our vision of making property investment as simple as investing in shares or ETFs, we want you on our team!
How will you contribute to PropHero? Your main mission will be to support the account managers team, identifying the needs of both new and current customers in order to aid customers in their success using our products and services.
Your success in this mission will be stellar if you succeed in the following: Backoffice tasks supporting the Account Managers Team.Use customer data and analytics to identify trends, opportunities, and potential areas for improvement in the customer experience.Contribute to data analysis to identify areas of improvement in operational processes.Contribute to the creation of communications templates.Call clients in specific cases to conduct feedback surveys.Calculate the final profitability of the operations by making an economic balance of the operation between sales and expenses.Assist the rest of the team in the planning and execution of daily operational activities such as preparing home insurance quotes, creating weekly statistics, organizing documentation.What will make you succeed with us? Education: you are ideally a 3rd year or 4th year student of ADE, Economics, Finance, International Relations/Business, or similar business-oriented degrees.Detail-oriented: to ensure that all information in our inventory is up-to-date including but not limited to purchase orders and billing statements.Tools expertise: Microsoft Excel.High-performing profile: Results oriented. We want you to own the purchasing process and become the point of contact for efficiency in this field.Excellent interpersonal skills to communicate internally and externally, with our vendor counterparts.Proactivity and Autonomy: PropHero operates in a changing ecosystem, which implies being able to adapt easily, being agile in reactions, working at a good pace and having a positive and proactive attitude. You are resolutive and a fast learner.Optimism and excitement for your work: A love for the next big challenge, and a passion for business impact as there will be plenty of opportunities in the path to achieve new challenges and have new learnings.What benefits can PropHero bring you? We work remotely and in a flexible environment. This means we work with OKRs, always looking to grow the business, and we work with people worldwide, so we might have to adjust to different time zones.Learning and development: No matter where you come from, no matter what you have studied, you will always have room to learn from others and develop yourself by participating in an open and transparent environment full of experiences and creative ideas.Great Teamwork: If you join us you will be part of a growing strong team composed of different levels of seniority, where decision and ownership is shared.Early-stage Startup and opportunity for career growth: You will be part of the growth of a powerful startup with international projection and you will be able to gain more responsibility.
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