About Swiss Re Corporate SolutionsSwiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.About the roleThe role supports our Spanish Underwriting team in the handling of insurance business for our corporate customers and their brokers. Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability and accuracy of the underwriting process as well as the service delivery to customers and brokers. This position may require occasional travel for business meetings or training.Your main tasks will include the following:To manage International Programs in close collaboration with the Underwriter.To support the Underwriting team with renewal package preparation (deal analysis of renewal accounts) and endorsement triaging and preparation.To prepare and issue documents (binders, policies, endorsements and certificates) to our customers.To issue invoices where required, including Insurance Premium Tax calculations, and work with our centralized Technical Accounting team to follow-up on outstanding premium positions.To be in contact with our customers and brokers on a regular basis and attend customer and broker meetings.To accurately reflect the terms and conditions of business written in our administration systems.Additionally you will:Compile, sort, review and verify data accuracy using source documents, detect errors, and initiate correction while following-up with customer or process owner regarding any inconsistencies found.Follow-up on outstanding information or items as per internal guidelines following standard operating procedures.Contribute to the development and maintenance of standard operating procedures and continuous improvement of our tools and processes by providing user feedback and sharing improvement ideas.About the teamIn EMEA Operations we provide support to the Corporate Solutions (CorSo) Underwriting Teams in handling insurance and reinsurance business for corporations and/or their captives. You will be joining the local Iberia team based in Madrid, having a variety of proficiencies, skills and experience, all committed to bring success to Corporate Solutions. In this role you will work closely with the EMEA Operations teams in centralized and offshore locations as well as your peers in other EMEA locations.About YouYou are:Passionate about delivering excellent service to our customers and brokers.Actively contributing to the team spirit and ability to build and maintain effective working relations with people in a multicultural environment.A highly motivated individual with ability to work independently and proactively, always keeping our customers' needs in mind.Accountable to deliver timely and accurate business processing also during peak times.Enjoying an agile and fast paced work environment.You have:A University Degree.Minimum of 3 years of meaningful job experience and understanding of Re/Insurance business in the Spanish Insurance market and Multinational Program Business in particular.Property and/or Engineering & Construction Insurance Knowledge - any additional other line of business experience is very welcome.Strong analytical skills and attention to detail.The ability to prioritize, plan, coordinate and manage personal work.Excellent communication skills (reading, written and verbal) in Spanish and English is a requirement - any other European language is a plus.Strong user skills in Microsoft Office Package (special focus on Excel).We are an equal opportunity employer and value diversity at our company. We do not discriminate on any aspects. Your role will contribute to Customer Centricity, which is one of our core values in Swiss Re.LI-Hybrid
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