The Continental Europe Underwriting Center in Madrid is an integral part of Chubb's EMEA business. By joining Chubb's multilingual and multiline business in Madrid, you will support small and medium sized clients (and the brokers who serve them), in their own language.
The position reports directly to Team Leader for Italy.
Responsibilities
Provide excellent service to brokers and be a key contact for external and internal stakeholders, including the local country, for business processed in the underwriting center.
Underwrite, evaluate and price risks in accordance with Chubb guidelines and underwriting authority.
Work closely with underwriting and sales teams based in different locations in Europe to ensure portfolio sustainability, promote our offering and exploit cross-selling opportunities.
Review and adapt underwriting offers, leading contract negotiations with brokers.
Support brokers handling small and medium size enterprises by maintaining good commercial relationships, providing quality service and meeting deadlines by phone and email, with occasional visits as necessary.
Ensure effective management of policies throughout their life cycle.
Cooperate with internal departments such as Operations, Claims, Small and Middle Market Segments leaders.
Support all developments necessary to achieve our business strategies.
Requirements and skills
Native speaker or bilingual in Italian is a must
Business level of English is a must
Previous experience in insurance is a must
Previous experience as an underwriter is desirable
Bachelor's degree
Proficiency in Microsoft Office tools (Excel, Outlook and Word)
Effective communication and interpersonal skills, both verbal and written
Strong attention to detail, adherence to deadlines, and willingness to deliver and improve the quality of our offerings
Good analytical skills to identify the necessary improvement opportunities in the Chubb policy and instrument life cycle, with an interest in personal and team learning
Customer-oriented aspect with good capacity for argumentation and negotiation
What we offer in return
30+ days of vacation a year
Working from home option
Private medical insurance
Life and accident insurance
Meal allowance
Pension plan
Stock purchase plan
Gympass discount
Employee assistance program
Comprehensive Learning & Development support
Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.
Diversity & Inclusion
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know in your application or in any future discussions with our recruiters.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.
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