Job Type: Permanent
Build a brilliant future with Hiscox
About Us: As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
The Team: This is an exciting opportunity to become an integral member of the Art & Private Clients Division. Our team is composed of 6 people (some of them based in Lisbon) working for the Spanish Business. The volume of business is rising rapidly and career opportunities are excellent should individuals demonstrate the skills and success in their roles. The development plan for Hiscox Spain is very ambitious for the next few years and it is expected that the team will grow at the same pace as the business.
The Role: Working within the Art & Private Clients Spanish Division, this will be accountable for underwriting and renewing a caseload of existing Art & Private Client Risks for our Spanish business. You will actively identify opportunities to cross-sell and have a strong focus on building rapport with, and delivering a superb service to our broker partners.
Key Responsibilities:
Underwrite, price and negotiate accounts consistent with the quality of the risk and guidelines for the Art & Private Client risks product line.
Develop new relationships and maintain existing relationships with brokers.
Work with operations, claims, finance and marketing to build products and contribute to the financial performance of the business unit.
Maintain excellent service standards.
Maximize the retention of existing renewals and handle mid-term adjustments on existing business.
Contribute to growing the existing business income through cross-sell and up-sell.
Deal quickly and efficiently with a large volume of requests from Brokers.
Effectively negotiate with both internal and external parties including identified points of contact within a brokerage.
Maintain profitability of the account by making sound and consistent individual underwriting decisions.
Identify and challenge non-standard underwriting decisions within the Technical Underwriting Guide (TUG) with a reasoned referral to a product expert or Senior Underwriter.
Person Specification:
1-3 years experience in Insurance (Companies or brokers), preferably Household or Property.
Commercial skills.
Excellent written and verbal communication skills both in English and Spanish.
Outgoing, driven, high attention to detail and results focused mentality.
The ability to identify business needs.
Understanding of basic sales principles, negotiation skills and demonstrate a competitive drive.
Strong interpersonal skills and ability to work independently in a collaborative environment.
Service focus which enables one to effectively interact with all levels of internal and external customers and partners.
Demonstrable drive, self-motivation and determination to achieve results.
Team player.
Consistently demonstrates behaviours conducive to achieving both personal and team objectives, in line with the core value of Hiscox.
Why Hiscox?
Healthy work-life balance with a hybrid working system;
Holidays: 27 days + 2 Hiscox Days (Extra two Annual Leave);
Health insurance, gym allowance, pension plan etc.;
After 5 years work 1 month sabbatical leave;
Team spirit with many opportunities to engage and an open culture.
Work with amazing people and be part of a unique culture.
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