(Um203) Customer Support Representative (Portuguese Speaker)

Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
We specialize in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.
The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.

The Role As a Customer Support Agent/Representative, you will primarily take inbound calls and emails, and live chat with customers.

Your daily work as an account manager will include tasks like these:

Inbound calls and emails, live chatDifferent volume with each projectAll project efficiency and quality is important Ideal Profile You speak Portuguese at a native level, and you are fluent in English (B2).Experience in customer care is a plus.You have a good understanding and level of computer handling skills.Excellent problem-solving skills with the capability of research and identification of the right information.You have strong communication and negotiation skills, and you are service-oriented, professional, and thorough. What's on Offer? Performance bonusesPaid training and educationRelocation package (flight ticket and one month accommodation)Gym membershipPotentially Spanish lessonsDevelopment opportunities (get promoted within the company)Public health insuranceRegular company activities including hiking, team building, BBQ, etc.
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