.Why join frog?What will you be doing?This is a leadership role at frog. You are expected to help frog grow its reputation, business, and people through Project Leadership, Discipline Leadership, and Business Development.Project Leadership: You will have primary responsibility for project delivery as a day-to-day engagement leader (sometimes with Director or Executive Director oversight on larger, more complex programs), and guide teams of designers, technologists, program managers, and strategists. You will build relationships with clients while advising and supporting the frog project team with leadership and hands-on engagement.You will work across every stage of the project lifecycle to ensure that the concepts and design decisions are sensitive to both the needs of users and our clients' businesses. You will chart a path forward together with your frog team, even when information is ambiguous and the project challenging. You should be eager to involve clients in the design process, highly responsive to feedback, and excited to present your team's ideas in front of executives.On a typical project you will:Lead a project team to achieve the highest level of performance without compromising timelines and team harmony.Set quality standards, with a deep understanding of the client's goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.G., customer journeys, behavioural archetypes, service blueprints, etc.), design, and testing.Lead and contribute to develop insights, define, and prioritise opportunity areas, and envision concepts.Lead and contribute to create meaningful customer/user feedback loops through build test & learn cycles.Lead and contribute to prioritise MVP features, build a backlog, and create strategic product roadmaps.Visual Design Leadership: You are part of the visual design discipline leadership in your studio and will help cultivate the design culture and team. Specifically:You will manage direct reports and coach and mentor junior colleagues, providing guidance and support for their growth, and specific and actionable feedback.You will participate in talent acquisition, either as a hiring manager, or member of hiring teams.Business/Account Development: You will collaborate on business development efforts with our BD Team and fellow discipline leaders - crafting approaches, writing proposals, and presenting to prospective clients. You will ensure that the projects you lead continue beyond their initial scopes and identify additional opportunities within the client's organisation. You will create content for frog's demand generation activities and establish yourself as a thought leader in your discipline
