Scopely is looking for a Senior Community Manager to join our Monopoly Go! Team in Sevilla on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. Monopoly GO! is our new casual game and a key franchise that has just become Scopely's largest game, enjoyed by millions of players. The team is based in Europe and the US and works every day to create captivating new experiences for our players.What You Will Do:Plan, build and implement community management strategies to align with wider game campaigns.Coordinate and collaborate with internal and external teams, including Game Design, Ops, Marketing, PR, and Communications teams, to ensure brand impact, consistency, and alignment.Lead and support a team of community managers.Build and lead community support teams (e.G., game masters, moderators).Plan, create, and curate multi-media content for all supporting community channels.Actively engage with the community, manage conversations, and triage/assist with questions.Supervise and report on user feedback, channel health, and trends.Build and execute processes for player and dev team feedback and improvements.Collaborate and liaise with teams and wider company departments to organize and manage deliverables and tasks.Plan, produce, and deliver presentations and documentation.Build and maintain relationships with VIP community members, content creators, and influencers.Continually develop and build on community processes, strategies, and tactics to ensure platform/channels impact and success.Stay up to date with community management and digital technology trends and push for ongoing iterations and improvements.Organize and participate in events to build community growth and engagement, and boost brand awareness.Assist management/leadership on additional community management tasks; take ownership and aim to complete said tasks.What we're looking for:5+ years' experience as a community manager.#J-18808-Ljbffr
