Coniq is a dynamic, high growth UK-based SaaS company that provides total customer engagement and loyalty services to many of the world's leading property developers, shopping centres and retailers. Coniq powers well over £1 billion of sales annually for its clients, with more than 20 million consumers shopping at 1,800 brands in 24 countries worldwide, and has offices in Europe, the US and the Middle East. This is an excellent opportunity for someone who enjoys providing the best possible service to internal customers in a fast-paced and ever-changing SaaS environment.
Junior Systems AdministratorYou will join our Infrastructure and DevOps team and you'll be involved in all aspects of systems administration from investigation and diagnosis right through to resolution as well as maintain and extend our internal automation, manage internal systems and support users as needed.
ResponsibilitiesYou will help to manage and operate all systems and services required for the Coniq platform to operate seamlessly and in a performant way.You will identify and resolve problems, looking into automating as much as possible when facing any recurring tasks or issues.You will work with and suggest new technologies and toolsets that can be used to create elegant solutions and are happy sharing these.You will be responsible for finding the right balance of speed and accuracy when prioritising and take responsibility for seeing things through to a high standard.You will help in managing tools or platforms that the company uses.You will occasionally support your local team with setting up laptops or resolving other IT related issues.Requirements1 year of commercial experience in a systems role.Experience providing technical support in an SME, scale-up or software business monitoring performance and troubleshooting issues as required.A good understanding of foundational network concepts, such as the OSI Model, TCP/IP, Routing, IPSec or NAT.Linux/Unix system administration skills (preferable Ubuntu).Experience maintaining, managing and upgrading software, hardware and networks.Experience maintaining and automating laptop setup on both Windows and Macs.Working knowledge with cloud technologies such as AWS (specifically RDS, VPC, S3 and EC2).Scripting knowledge with Python/Shell/PHP.Basic knowledge of writing queries in MySQL or similar databases will make you stand out.BenefitsWe offer a generous package, including:
Competitive salaryCompany stock options25 days holiday plus statutory holidaysA day off to celebrate your birthdayA day off for your wellbeingShorter working hours on FridaysA strong company values framework, including paid leave for volunteering with approved charitiesDiscounts and perksFree refreshments in the officeRegular team building activitiesTraining & development allowanceNew employee referral schemeA hybrid model that allows working fully remotely for up to 4 weeks per year, from anywhere you like.This is a unique opportunity to join a VC-funded high-growth SaaS business where we all share a passion to work together to build a great product and a great company. We are proud of our company culture and invest a great deal into making sure that we promote Diversity in the workplace. Together we come from over 20 nationalities and as a tech business, we are very proud of the 50/50 gender split.
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