U312 Technical Application Scientist Ii, Chemistry, Italian And English Speaker

Job Description
Technical Application Scientist II, Chemistry, Italian and English speaker
About us: Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.
At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
It's a chance to realise your best – professionally and personally.
The Job:
Looking for an engaging and dynamic role? In our Technical Support position, you will not be bored. Be prepared to encounter captivating inquiries from researchers that will challenge your scientific knowledge. This job also entails regular collaboration with various departments and colleagues to effectively resolve inquiries, allowing you to showcase your creativity and adaptability by finding rapid and efficient solutions.
Continuous learning is important in this role, as you'll be expected to share your expertise and experiences with your peers, while staying updated on the latest products, solutions, and processes. If you thrive on working with technical information and enjoy interacting with people, this position is tailor-made for you.
For this position, we are currently seeking candidates based in the Madrid, Barcelona, or Milan region to join our Alcobendas (Madrid), Cornellá (Barcelona), or Segrate (Milan) office. Join our friendly and supportive international team, where you will feel right at home.
What will you do:

Provide technical support for Thermo Fisher Scientific Chemical product lines and services by answering customer technical inquiries received via telephone, email, or web chat
Accurately record pertinent information from customer contacts in Customer Relationship Management system
Participate in frequent trainings on products and continue education on new applications and technologies
Recommend and implement improvements in processes, FAQ, and technical information
Participate in additional special team or individual projects

Education and competencies required:

A Master's degree in Chemistry, Biochemistry, or a similar field
1-5 years laboratory experience
Effective communication, both written and oral
Customer-centric attitude
Proficient in Italian and English

What's in it for you:

Competitive salary
Annual Incentive bonus
Generous benefits package
Excellent career progression as part of a global organization
An innovative and international working environment

Apply today! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
#J-18808-Ljbffr