Career Area: SalesJob Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world.CAT RENTAL & USED is part of the Construction Industries (CI) segment and supports the Cat dealer network to deliver customer rental solutions and profitably grow dealer rental revenue, customers and coverage.Job Summary As a Dealer Rental Operations Manager, you will assess Dealer Rental Services Operations to identify structural and/or operational issues.You will also be responsible for establishing corrective actions/recommendations as well as overseeing the execution of the plan with the concerned dealer.What You Will Do: Provide in-depth analysis of dealer rental operations, identifying strengths and weaknesses as well as implementing structural improvement plans linked to operational targets and growth objectives.Develop, manage, and execute operational improvement programs in alignment with rental growth strategies and operational goals in collaboration with the dealer.Provide internal and external training to both Cat Rental team and dealer rental teams to address shortfalls.What You Have: Deep rental service operations expertise.Ability to convey a compelling message and influence dealers to implement action plans.Decision Making and Critical Thinking: Knowledge of decision-making processes and ability to analyze situations and reach productive decisions.Negotiating and Value Selling: Knowledge of negotiation concepts and ability to negotiate successfully across the organization.Relationship Management: Knowledge of relationship management techniques and ability to establish and maintain healthy working relationships.Strategic Thinking: Knowledge of big picture thinking and planning to identify and maintain focus on key success factors.Additional Information: Role requires traveling up to 50% of the time in the EAME region. You should submit your CV in English. Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method.Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.Visa/sponsorship is not available for this position.#J-18808-Ljbffr
