Senior Internal Communications Co-ordinator Responsible to: People Experience Business Partner - Communications
Department: People Team (People Experience Team)
Location: Bury
Role Overview: We are seeking a dynamic and experienced Senior Internal Communications Co-ordinator to join our team. This role is crucial as we roll out a new internal communication and engagement platform across our global network. The successful candidate will be responsible for shaping and delivering strategic communication initiatives that drive employee engagement, enhance company culture, and ensure the smooth adoption of the new platform.
This role requires a blend of strategic thinking, creativity, and a deep understanding of digital communication tools.
Key Duties/Responsibilities: Partner with Leadership Team and People Team colleagues to craft and deliver key messages that align with the company's strategic goals. Develop and implement internal communication plans for major company initiatives, ensuring consistent and clear messaging across all channels. Manage a comms calendar for the People Experience Team, ensuring all communication goes out on time and on the relevant platforms, is engaging and meets agreed objectives. Day to day management of internal communication & engagement platform. Supporting implementation, creating a regular content plan, and delivering on this. Work with our in-house Studio Team, ensuring all communications are consistent with JD Group Brand and values, and resonate with a diverse workforce. Oversee the creation and distribution of high-quality content across the new platform (and existing platforms), including newsletters, articles, videos, announcements, and live town halls. Support, coach and develop junior colleagues, ensuring all work is completed to a high standard and on time. Curate and maintain a library of materials produced across the business for broader use (JDPLC site etc.). Create and devise briefing documents/PowerPoint decks upon request for presentations on departmental projects and initiatives. Support a network of "communication champions" across the business, who will support and promote the business internal communication platform within their area. Monitor and measure the effectiveness of communication strategies and make data-driven recommendations for improvement. Build and maintain strong stakeholder relationships across the organisation, ensuring consistent content is shared with the central communications team to distribute internally. Provide regular reports and insights to senior leadership, highlighting trends, challenges, and opportunities. Use data to continuously refine and improve approach. Skills/Experience/Knowledge needed: Strong understanding of internal communication strategies, best practices, and trends. Exceptional writing, editing, and storytelling skills, with the ability to convey complex ideas simply and effectively. Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Strong interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Proficiency in using communication tools and platforms, including internal systems, email newsletters, and social media. Experience in retail, or a similar fast-paced industry. Proven experience in successfully launching and managing digital communication platforms or tools. The Company: The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascias in over 30 markets around the world.
We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity. To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.
Benefits: Incremental Holiday Allowance Staff Discount on qualifying purchases across Group retail stores and online Exclusive Colleague Bike Discount scheme Discounted Gym membership Personal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications Interested? If you are interested in this position, then press the Apply Now button. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
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