Job Description and QualificationsWe are the European Shared Services Center of Air Products, a world-leading Industrial Gases company with operations in 50 countries. With more than 300 employees based in Cornellà de Llobregat, we support the group's various subsidiaries across Europe and other regions. We have built an outstanding multicultural environment composed of employees from around 30 different nationalities. Do you want to join our team?We are looking for a Telemetry Support Analyst with German based in Barcelona .Telemetry remotely monitors liquid levels, pressure, and other data on tanks and other Air Products equipment at customer installations.As a Telemetry Support Analyst, you will:Ensure all requests for installations (new installs/replacements) are dealt with and planned in accordance with the team availability, including urgent or last-minute requests.Ensure the EU LB telemetry installations are done accurately in collaboration with the technicians (EU Level).Run daily reports to identify possible telemetry faults and ensure a fault is created for every faulty telemetry, assigned to the correct team.Maintain and update the fault log with feedback received from different faults.Organize telemetry training for new employees (Customer Service / Scheduling).You will have:Preferable technical degree/bachelor higher diploma (Spain: FP2), with experience in providing real-time technical support for hardware and software.Good understanding of Logistics Distribution Supply Chain and onsite equipment and processes.Ability to provide know-how to solve technical problems and offer technical solutions for technicians.Strong problem-solving skills, data analysis, and manipulation skills.Ability to work in a structured and methodical way with high attention to detail.IT Skills: MS Office. SQL, Access, or SharePoint knowledge is a plus.Good communication skills and a high level of English and German; French or Spanish will be a plus.What we offer:At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter. We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation with excellent opportunities for growth and development. We care about work-life balance, so you will have the possibility to work from home 3 days a week .If that sounds interesting, then come and discover, care, and accomplish by clicking APPLY now!Req No. - 40851BREmployment Status - Full TimeOrganization - Global Industrial GasesBusiness Sector / Division - Industrial Gases EMEARegion - EuropeCountry - Spain#J-18808-Ljbffr
