Be right at the heart of our famous 24/7 TUI Destination Service Team as one of our international Online Sales Support Admins in Mallorca. As the friendly voice of TUI - you will use every single contact as an opportunity to make our guests smile and 'live happy'.ABOUT THE JOB When guests book one of our Trips & Activities through our digital channels - you will be the one to book the tickets on official ticket websites.You will look after the guests' cancellations working on multiple payment systems.You will be dealing with booking errors and fixing the mistakes.A key part you play is to collaborate with our suppliers and Tech teams to discover and fix any booking errors.Helping with taking guests queries in busy periods to solve any issues with booking excursions.If you love travel and all the things that our amazing holiday destinations can offer - you will probably be great at sharing that passion with our guests on holiday. Learn all about this opportunity and life in our central Palma contact centre throughout your recruitment experience.ABOUT YOU You are a true people person - confident communicating with international guests and travel agencies.Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure.You can quickly learn about the job, modern technology needed to do it, and our incredible products & services.Strong verbal & written in English + preferred other languages.Able to work shift patterns 10:00-18:00 Tuesday-Saturday.Finally, you will be proud to represent our 'TUI Smile' at all times.ABOUT OUR OFFER A job at our TUI Contact Centre offers much more than your basic salary which already starts at 19.000€ gross/year.An option for a remote working policy between your home and office.We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.Access to the "TUI Club de Benefits" with multiple discounts on products and services in Spain.Get involved with charity and sustainability initiatives like the TUI Care Foundation.Winter work and multiple permanent career development opportunities available.We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.#TUIDestinationJobs #TUIJobsAbroad #TUIJobs #Summer23IsComing#J-18808-Ljbffr