(Tu117) Logistics Service Coordinator Import And Export

Job Description:
Coordination and execution of customer orders in accordance with their requirements and/or procedures based on BDP Ethics.
Contact with the dedicated customer for instructions/reminders.
Processing of agent and early warning messages (network contact).
Communicate information to customers and partners in parallel.
Handling of anomalies/disputes.
Proposal for corrective and preventive measures.
Contact with the warehouse and other subcontractors.
Duty to inform and advise the customer on the formalities of international movement of goods.
Duty to communicate the information of the files in charge to his hierarchical manager.
Monitoring the quality of service center services.
Create SOPs when required to support the offshoring process.
Troubleshooting to proactively find suitable solutions in a timely manner to the customer.
Requirements:
1-3 years of experience in logistics and forwarding operations/regulations and documentation or a Degree in Logistics.
Preferably a professional degree from a licensed educational institution specialized in logistics and forwarding.
Good communication skills in English (oral and written).
This is a great opportunity to advance your career! Come join our growing BDP team!
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