Position: Transaction Risk Insurance - Administrative Manager
Location: Barcelona
Report to: Head of International TRI
Company: Tokio Marine HCC
About the role: As the TRI Administrative Manager, based in our Barcelona office, you will form part of a dynamic team of professionals that focus on developing our global Transaction Risk (TRI) business. You will directly report to the Head of TRI International and perform traditional administrative tasks supporting the team's business development goals. You will be key in helping to build profitable relationships with brokers and insureds and your role will fully support and comply with the company's objectives and standards.
Key Responsibilities: Recruit, train and develop TRI administrative team members. Supervise the TRI administrative team, overseeing the planning, organization, and coordination of their work to ensure high-quality standards and timely service delivery. Lead and perform a wide range of administrative tasks, providing comprehensive support to the TRI team. Oversee and contribute to the monitoring and tracking of submission & bound flow, ensuring accurate real-time data entry in Pega and the E-log. Produce periodic and ad-hoc reports and presentations to aid decision-making. Supervise and assist with file maintenance, including legal compliance and reinsurance audit tasks (e.g., filing correspondence and documents, preparing presentations, records, spreadsheets, and databases). Maintain a proficient knowledge of the E-Log and Pega system and a solid understanding of the TMHCC branches and service companies to make informed decisions regarding premium and fee invoices, taxes, assist in collecting outstanding payments, and liaise with brokers and the accounting and compliance department. Foster close communication between the TRI Underwriting Team and the TRI Administrative Team. Identify opportunities for business improvements across all layers of the TRI operating model, including process standardization, optimization of processes and controls, and improved data management. Facilitate tasks for underwriters and underwriting assistants by maintaining accurate, updated templates for preparing NBIs, RI Slips, and other relevant documents. Monitor BDXs, invoices, and payments. Supervise that TRI marketing materials are up-to-date, manage the maintenance of the contacts list, and coordinate the Xmas gifts' delivery. Coordinate a yearly team building event. Participate in special projects as required. Skills And Competencies Required: Experience in an administrative position. BA or MA Degree. Fluent in English (high level) a must. Word and Excel (Expert level). Reliable and dedicated team player with a strong sense of accountability. Strong analytical, numerical, and organizational skills with the ability to effectively manage multiple tasks. Capable of working independently with minimal supervision. Detail-oriented, with a strong focus on quality. Customer-oriented, providing excellent support to both clients and colleagues. Motivated and solution-oriented individual with a commitment to continuous improvement, who brings confidence to their work. Skills And Competencies Preferred: Fluent in any additional languages a plus. The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer.
In accordance with the provisions of the local regulations, candidates may be required to provide an extract from their criminal record at the end of the recruiting process. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and more particularly the tasks described in the job description.
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