Job Offer: Travel Specialist (Madrid, In-Person) Company: KRATONS, a Leading Destination Management Company in Spain, Portugal and Morocco
Location: Madrid, Spain (In-Person)
Position: Travel Specialist
About Us:
KRATONS is a premier Destination Management Company (DMC) based in Spain, specializing in crafting bespoke luxury travel experiences. Our clients come to us expecting unparalleled service and meticulously curated trips, and we pride ourselves on exceeding their expectations every time.
Role Overview:
We are looking for a passionate and detail-oriented Travel Specialist to join our team in Madrid. In this role, you will be responsible for creating unforgettable travel experiences for our high-end clientele. While previous experience is not required, we are seeking someone who is exceptionally organized, has a keen eye for detail, and possesses excellent customer service skills.
Key Responsibilities: Design and manage luxury travel itineraries for our clients, ensuring every detail meets their needs and desires. Provide outstanding customer service, acting as the main point of contact for clients throughout their travel experience. Collaborate with local vendors and partners to arrange accommodations, activities, and exclusive experiences. Maintain a high level of communication and coordination with clients, ensuring their expectations are not just met but exceeded. Handle administrative tasks related to bookings, client communication, and itinerary management with precision. Qualifications: Excellent command of English; proficiency in additional languages is a plus. Strong customer service skills with a friendly and professional demeanor. Highly organized and detail-oriented, capable of managing multiple tasks and priorities simultaneously. Previous experience in the travel industry is not required, but a passion for travel and creating unique experiences is essential. Experience living or working in the United States is highly valued. Ability to work independently as well as part of a team, with a proactive and adaptable approach to problem-solving. Familiarity with Spain, Portugal, and Morocco, including their cultures, geography, and key destinations, is highly desirable. What We Offer: The opportunity to work in a dynamic and creative environment, helping to shape extraordinary travel experiences. A supportive team atmosphere with room for personal and professional growth. Competitive salary and benefits package. Opportunities for professional development, including training sessions, workshops, and potential for career advancement within the company. A vibrant office location in the heart of Madrid, surrounded by cultural and culinary attractions. The chance to work with a diverse and international clientele, offering a global perspective on the travel industry. If you're a passionate individual with a love for travel and an eye for detail, we'd love to hear from you. Join us at KRATONS and help us create unforgettable journeys for discerning travelers.
How to Apply:
Please send your resume and a cover letter detailing your interest in the role to ******. We look forward to welcoming a new member to our team!
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