Travel Advisor, Icelandic Speaker

We're looking for Icelandic speaking Customer Support professionals to join our client's team in the beautiful Barcelona!
What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely resolution and response;Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;Meet and exceed our customer service quality goals, compliance regulations and productivity targets;Create amazing customer experience that people value and we are proud of;Be responsible to follow the direction of management and provide feedbackWhat's the offer: Hybrid work modelHealth Coverage and Private Health Care.Attractive Salary package.What we're looking for: Icelandic C2 levelEnglish B2 levelAbility to resolve customer concerns and create a seamless customer experience.Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.Immediate availability.EU Citizenship or Spanish residenceDon't miss this incredible opportunity! Apply now!

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