.Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.The Transportation Manager is responsible for improving customer service by achieving performance excellence in the transport activities whilst at the same time balancing costs & service. His/her responsibility includes directing, coordinating, and overseeing tasks and operations within our AFEMEA transport organization managing the efficiency of the operational triangle SC/CS, 4PL and procurement. He/she is also required to ensure the legal requirements for transport are met. He/she will report to the Logistics & CoE Director of AFEMEA and be a member of the AFEMEA SC Management Team. He/she is expected to collaborate closely with the Manufacturing, Customer Service, 4PL & Procurement Teams.Principal AccountabilitiesMain ResponsibilitiesStrengthen customer service by improving logistics performanceManage logistics operations, both internal and externalManagement of Business escalations in a structured way giving visibility on issues and actions to the different stakeholders.Drive the correct discussions during the different service meetings, make sure they are action-oriented, efficient and with a fast resolution of the actions defined.Support BU SC Managers with escalations, new requirements, changing of network, solving the actions under their scope of responsibility...Support 4PL whenever they require central logistics to drive AFEMEA topics (strike, fire, issue at a site,...) and report/link to Amcor.In collaboration with procurement, participate in the transport tenders representing Supply Chain within the defined timeline & processes. Be the link to the sites and drive the post go-live support set-up.Represent Supply Chain (site and BU) within the monthly performance reviews and QBR's with strategic carriers and 4PL's.Drive standardization and simplification through new/changing processes.Identify best practices and roll out across BUs/PlantsPrepare high-quality, concise, and accurate Logistics reporting (service & costs)Monitor and analyze our transport performance (service, delivery times and transport costs) and collaborate with stakeholders to define and implement/execute improvement plans