Transportation Business Coach, Amazon Freight Partner (AFP)Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon is currently looking for a highly motivated, forward-thinking Transportation Carrier Manager to join the Transportation team. The role represents a critical function with Amazon EU Operations to continuously improve the service levels, capacities, and costs of the EU Transportation Line Haul to ensure promises to the customers are being maintained.Key Job ResponsibilitiesTrack existing metrics to detect & remove defects.Line haul performance management (e.G. on-time truck performance).Continuous Improvement Management.Coach, educate and facilitate the growth relationship between Amazon and our dedicated transport partners.Support Contract management and contract compliance for partners.Q4 planning and execution (Amazon Peak).Support the Operations Planning (OP) Process: goal settings.Prepare and participate in recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans).Maintain and improve communication, process, and Fulfillment Center/partner interface.Develop relationships with Partners to encourage and facilitate communication to drive new opportunities.To be successful in this role, you need a passion for making data-driven decisions that will have a direct impact on customer experience. You will require Transportation experience, specifically in Transport Management, Planning, Compliance, or Performance. Some keys to your success are the ability to be an effective communicator to various audiences and the ability to remain flexible and adapt to learning new tools. Our environment is deadline-driven, fast-paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams.About the TeamAmazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly, conveniently, and sustainably.#J-18808-Ljbffr
