About PaackPaack is an avant-garde technology start-up in the logistics sector. It was founded in 2015, and since then, the company has experienced strong global growth, currently operating in 70 cities across countries such as Spain, the UK, France, and Portugal. Our success is backed by renowned European investors. We believe the future of e-commerce deliveries is a customer-controlled system that schedules distribution according to clients' preferences. Our approach blends the last mile delivery experience with an environmentally friendly service. Paack aims to establish this combination as the new market standard.We ensure clients receive their parcels at a time that suits them while contributing to sustainability. Our product ecosystem was designed in-house, allowing technology and operationality to integrate perfectly, delivering parcels more efficiently. This results in unprecedented outcomes, offering our retail clients a competitive advantage while reducing their carbon footprint. Some of the best retailers, such as Amazon, Inditex Group (Zara), H&M;, and El Corte Inglés, have chosen Paack as their exclusive partner.Our team of Paackers is multicultural, multilingual, highly qualified, and entrepreneurial. We enjoy the challenges of scaling a global technology and logistics business, facing them with ambition. In accordance with our corporate values: We Care, We Thrive, We Innovate, Paack is looking for inspiring people who love to grow, exceed expectations, and challenge the status quo. Paack is proud to be an equal opportunity workplace, committed to promoting a diverse and inclusive environment.What you will doReporting to the Training Program Manager, you will design, develop, and implement the content for all training platforms and related communication. You will contribute to the research of new products and innovation in the learning area, always looking for continuous improvement and best practices.Your main duties include:Work in a strong cooperative environment among other teams inside Operational Excellence (Continuous Improvement, Systems, Implementation, and Standardization) to ensure that the training materials are aligned and up to date.Identify and assess the training needs of the organization through job analysis, career paths, and consultation with the Local Ops teams and the Standardization department.Develop e-Learning projects and multimedia content.Ensure that learning solutions incorporate best practices in adult learning theory.Design, develop, and implement metrics and evaluation strategies to assess the efficiency and effectiveness of the learning solutions.Provide input into work plan creation, advising on the length of time required to design, develop, and complete learning solutions.Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.What we look for:- A minimum of 1 year of experience in training and development management.- Desirable experience in Logistics or in a technology company.- Interest in the logistics field, within the Operations department.- Fantastic organizational and time management skills.- Track record of experience in the design and development of instructional material in a corporate setting and producing creative web-based learning solutions.- Comfortable with Project management tools.- Excellent written, verbal, and interpersonal communication skills.- Strong analytical skills, comfortable working with uncertainty and limited data.- Capacity to deal with uncertainty.- Hands-on attitude and ready to roll up their sleeves when necessary.- Proficient in both written and spoken English and Spanish (Any other language will be highly valued).Why Paack?To lead the online market delivery revolution, we need enthusiastic, energetic, and committed people who bring strong expertise in their professional area and have a learning mindset. If you commit to bringing all the above, we do commit to:- A great project in a fast-growing start-up, revolutionizing last-mile delivery in major European cities (London, Paris, Madrid, Barcelona, Lisbon, etc.).- A place where you'll grow and build a successful career being part of a unique Team, both human and professional.- A collaborative work environment; we are passionate about new ideas and suggestions.- Very experienced people to work with. We want you to feel inspired by us, and us inspired by you.- Flexible work schedule.
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