Description
ICF is a leading provider of consulting services globally. For 50 years, we have partnered with clients to transform their biggest challenges into even bigger opportunities. With a continued focus on innovation in areas including policy, engagement, and technology, we aim to make big things possible for our clients and the communities we serve.
Our work in Europe covers the European Union (EU) institutions and executive agencies, national governments, and commercial clients, spanning many policy areas, including employment, justice, home affairs, education & training, social inclusion, citizenship, energy, climate, and environment.
We are expanding our services, and to support this growth, we are looking for a Training Manager to join our Policy in Action (PIA) line of business. PIA provides training and capacity-building services, mutual (peer-based) learning services, programme and network support, and technical assistance to the EU institutions, particularly the European Commission Directorate Generals, as well as governmental bodies in the UK.
The role of Training Manager will involve supporting training-related assignments, providing technical expertise for the design and delivery of training-related services, and contributing to ICF's growth and excellence in this field. This is an expert position requiring the application of the latest pedagogical theory and know-how, and the development of tailored, client-oriented solutions across a range of training scenarios and topics.
Main responsibilities: Contributing to all aspects of training services for PIA, spanning online, face-to-face, and blended modes of delivery to a range of target audiences, including young people, adult learners, government officials, and volunteers.
All stages of the work: conceptualisation and design, preparation of training courses, curricula and associated content and materials, delivery to target audiences, and assessment of learning outcomes.
Supporting the coordination of training-related projects or programme strands, covering content, methods, organisational aspects, and team coordination.
Coordinating the creation of educational audio-visual content, including conceptualisation, script writing, liaising with subcontractors, quality assurance, etc.
Contributing to other capacity-building services, where relevant, such as mutual learning, coaching, train the trainer, leadership development, etc.
Contributing to growth and work-winning, when relevant.
Other tasks, as required.
Essential requirements: University Degree or equivalent combination of education and experience, in sociology, social policy, education, psychology, or a related discipline.
At least seven years of professional experience, of which at least five relate to designing and delivering training courses and curricula (and associated content and materials) across a range of topics.
Knowledge and experience of applying varied pedagogical theories and practices.
Familiarity with e-learning software, management systems, and apps.
Experience of delivering training, using participatory methods and other techniques.
Strong coordination skills, including time management, multi-tasking, and the ability to work in a fast-paced environment.
Excellent interpersonal and communication skills, including interacting with multi-national, cultural, and disciplinary teams across several countries.
Excellent verbal, written, and presentation skills in English - additional European languages an advantage.
Willingness to cooperate/network with other training experts across the wider ICF group on new opportunities and latest developments and approaches.
'Can do', positive attitude, with the ability to work flexibly and focus on finding solutions.
Willingness to travel in Europe and beyond, where required.
Desirable requirements: Training certification/qualification or membership of a professional association.
Experience working with multimedia production or educational audio-visual content.
Experience of business development activities, including capture work, partnership-building, and proposal-writing.
Working at ICF: ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Spain Remote Office (ES99)
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