Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.
The mission of the Educational Services department is to empower individuals with the knowledge and skills necessary to maximize the benefits of our cutting-edge EV charging solutions.
The role:As a Training Engineer, you will be a crucial member of our dynamic team, ensuring the efficient delivery of educational programs and initiatives aimed at optimizing the advantages of our EV charging solutions, with special focus on DC Fast Charging and Business' solutions.
Reporting to the Educational Services Manager, you will be tasked with designing, developing, and implementing training materials and curriculum, as well as conducting engaging and effective training sessions to impart comprehensive knowledge and skills to internal and external stakeholders.
Key responsibilities include:
Needs assessment: Identifying the training needs of employees, partners, and customers through surveys, feedback, and assessments, determining the specific skills and knowledge gaps and identifying areas for improvement. Curriculum Development: Collaborating with subject matter experts to design and develop comprehensive training materials such as manuals, presentations, videos, and e-learning modules. Training programs implementation and delivery: Conducting engaging and effective training sessions, workshops, and seminars for employees, partners, and customers, ensuring quality and consistency. Knowledge base Management: Contributing to the development and maintenance of a robust knowledge base repository accessible to all business teams. Professional development: Maintain up-to-date knowledge of EV charging technology, industry standards, regulations, and best practices. Continuous Improvement: Monitoring and evaluating the effectiveness of training programs through feedback mechanisms and performance metrics. Minimum requirements:
Languages: Full fluency in English and French is mandatory. An additional language such as Spanish or Italian is an advantage. Degree in a relevant technical field. Outstanding communication and presentation skills. Detail oriented, organised, and efficient in their ability to multitask. Demonstrated adaptability and strong commitment to continuous learning. Team-oriented mindset and eagerness to take initiative. Strong customer-centric mindset with a passion for delivering exceptional customer experiences. Willingness to travel occasionally to conduct on-site training sessions and attend industry events and conferences. Please upload your CV in English *At Wallbox, we're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
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