Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary! Country/Region: ES Location: Madrid, M, ES, 28042 We are strengthening our team in Sales Support at our location in Madrid. As a first customer contact point, the commercial sales desk handles and coordinates all commercial requests to keep customer service and satisfaction at a high level. In coordination with the field sales team and sales manager, the sales desk will identify sales opportunities to be used for proactive selling using all ZF systems. Support all customers (50) at the country level. The sales desk will work in cooperation with teams across the EMEA region. What you can look forward to as Trailer Sales Desk: Attend customer calls: analyze and solve customer requests Shared customer responsibility with Commercial and/or Technical Field Sales colleagues Manage all tasks and questions concerning order handling and order management Guarantee high personal availability on the phone Monitor and follow up all order processes: enter in the system, control of offers handed over, forecast track, overdue follow-up, warranty Regular analysis of turnovers Identify sales potential and develop a plan to realize Your profile as Trailer Sales Desk: Degree education in a related area At least 2 years of experience in the commercial area or in a similar role Advanced Microsoft Office knowledge (Excel, PowerPoint, etc.) SAP, Cognos, Salesforce knowledge would be a plus Fluency in written and spoken English; any other language (French, German) would be a plus Drive to results: dynamic and proactive This position is part of the ZF Global Employee Referral Program. Be part of our ZF team as Trailer Sales Desk and apply now! Contact: +49 211 584 2184 #J-18808-Ljbffr