Position: Trade Support Engineer - Global Exchange - Cantonese or Mandarin Speaking
Location: Hong Kong or Singapore (hybrid role - remote)
Company Overview: Our client is a leading global exchange that provides a wide range of financial services including trading, clearing, and market data solutions.
With a strong presence in Asia, they are committed to delivering innovative and efficient solutions to their clients.
Position Overview: We are seeking a highly motivated Trade Support Engineer to join our client's team in either Hong Kong or Singapore.
In this role, you will be responsible for providing technical support to our trading clients, ensuring smooth and efficient operations of the exchange platform.
Key Responsibilities:Provide technical support to clients using the exchange platformTroubleshoot and resolve any technical issues that may ariseMonitor the performance of the exchange platform and identify any potential issuesWork closely with development teams to implement new features and enhancementsCollaborate with cross-functional teams to improve overall system reliability and efficiencyDevelop and maintain technical documentation for the exchange platformParticipate in on-call rotation for after-hours support as neededRequirements:Bachelor's degree in Computer Science, Information Technology, or related fieldMinimum of 3 years of experience in a technical support role within the financial industryStrong knowledge of trading systems and exchange platformsExperience with Linux/Unix operating systemsProficiency in scripting languages such as Python, Perl, or ShellExcellent troubleshooting and problem-solving skillsStrong communication and interpersonal skillsWillingness to work in a fast-paced and dynamic environmentFluency in English, fluency in Mandarin or Cantonese is a plusBenefits:Competitive salary and benefits packageOpportunities for career growth and developmentDynamic and international work environmentComprehensive training and supportRelocation assistance for candidates outside of Hong Kong or SingaporeIf you are a highly motivated and technically skilled individual looking for an exciting opportunity to join a leading global exchange, then we want to hear from you!
Apply now to be considered for this role.
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