Traction Field Service Engineer
This position reports to
Service Operations Manager
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. You will execute service work with MOTR – Traction Team in Valencia/Spain. Reporting to the Service Manager, you will act as the technical point person between customers and extended ABB teams. The work model for the role is: onsite. This role is contributing to the Motion – Traction Team in Valencia. You will be mainly accountable for:
Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifying technical problems, and making analysis through remote or on-site activity in Traction Service.
Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
International travel will be required, as the role will require hands-on support at customer sites.
Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Qualifications for the role
A degree in Electrical / Power Electronics engineer or CFGS in similar fields.
+3 years of experience working as Field Service Engineer, with knowledge in measurement technology in the field of power electronics (voltage range up to 4kV) and with IGBT converter technology.
Medium-high level of English.
Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of Drives, Traction, or Wind Power Converters.
Independent, structured, and initiative way of working.
What's in it for you?
Get exposed to cutting-edge technology in Motion and have a visible impact on the future.
Play a part in anticipating, sensing, and responding to technology trends.
Help customers in driving efficiency and sustainability, making a strong impact.
Benefits
Meal allowance.
Company mobile phone.
Wellbeing program.
Employee Share Acquisition Plan.
Employee Assistance Program.
More about us
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
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