You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.
Global Risk & Compliance ("GRC") is an independent risk management function, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC builds and maintains the overall risk management framework, performs independent risk management assessment, and monitors risks. The Vice President of Global Network Partnerships Compliance will play a critical leadership position within the Global Network Partnerships ("GNP") Line of Business Compliance team providing compliance oversight and credible challenge to the Global Network partnerships business at American Express.
As the Vice President- Global Network Partnerships Compliance, the role will provide strategic compliance oversight to the GNP business globally, providing independent, credible challenge to GNP's management of its control environment to comply with its regulatory obligations in all jurisdictions in which it operates and support the compliance obligations of the American Express Bank Hold Company in the US. The compliance efforts for this position will provide direct compliance oversight and program leadership for the GNP business, for all Compliance matters including regulatory relationship management and advice/challenge to the AXP Legal Entity under which GNP operates.
The role leads a diverse and dispersed team of Compliance professionals and requires working effectively across many teams such as the Global Financial Crimes Compliance team, Marketing Compliance Officers, and the General Counsel's Organization in addition to the senior business leadership of GNP. This role is a highly visible and strategic position that maintains regular interactions with senior leaders across the company and external regulatory examiners as appropriate. This Vice President position will be based in Madrid, Spain with a hybrid working requirement.
Key ResponsibilitiesSetting regulatory requirements and compliance framework requirements for GNP, in the context of GNP's business model (existing and evolving), strategic growth priorities and linking it to the GCE expectations of its control environment.Leading all compliance program responsibilities for GNP associated with the annual compliance planning process.Reporting of annual and quarterly GNP compliance risk assessments and testing/monitoring metrics and plans with business unit performance report-outs to senior management and committees.Act as a point of contact for all Compliance matters to local regulators.Lead the compliance monitoring and oversight of GNP partners.Ensure effective line of sight and dialogue with GNP leadership as well as 2nd line Enterprise Risk Committees of the state of compliance risk, emerging risk and approaches to improve necessary controls and practices as appropriate.Interact with regulatory agencies, internal auditors, and third-party partners through formal presentations and routine meetings representing the company's compliance program for GNP.Support response and remediation strategy of GNP Compliance-related audit reviews and regulatory examinations.Forge and maintain strong strategic relationships across Global Financial Crimes Compliance, Market Compliance Officers, Risk, Operational Risk Management, Privacy, Internal Audit, Technologies, and the General Counsel's Organization in support of an aligned and effective control and compliance framework for GNP.Lead a dispersed, cross-functional team of compliance professionals responsible for executing the GNP Compliance program.Leadership CompetenciesGood risk judgement and ability to clearly communicate risk perspectives to a diverse audience.Unafraid to challenge/ask relevant probing questions to enable robust dialogue about compliance risk.Attracting and retaining talent and managing a team of Compliance professionals through setting and communicating goals, measuring accomplishments, holding team members accountable, delegating responsibilities as appropriate, and providing developmental feedback and coaching.Designing and implementing processes, workflows, and systems in pursuit of increased efficiency and effectiveness in overseeing and reporting compliance with laws, rules, and regulations.Understanding the organization and possessing the mission-critical technical and functional skills needed to do the job, including being well-organized, resourceful, capable of multitasking, and effective and efficient at marshalling multiple resources to get things done.Leading by example and embodying a culture of compliance consistent with the American Express Leadership Behaviors, including managing diverse relationships and acting with integrity.Required Qualifications6+ years of leadership experience, including prior regulatory experience.Knowledge of GNP business model Managing regulatory relationships, interactions and exams.Exceptional written and verbal communication skills; ability to interact with all levels of management and external regulators.Ability to provide credible challenge and exercise good judgment in the development and pursuit of compliant solutions.Proof of successful cross-organizational coordination on large and complex projects.Ability to drive results across numerous stakeholders and influence effectively without direct authority.Strong demonstrated project management experience in a controlled and disciplined environment.Proven track record of leading through organizational change and developing a high-performance culture.Highly collaborative and able to build and leverage relationships with senior internal and external stakeholders.Exhibits strong sense of urgency with demonstrated ability to effectively manage multiple and often conflicting priorities under tight timeframes.Maintains end-user and customer-centric mindset to drive solutions and execution.Bachelor's degree required, advanced degree a plus or equivalent professional experience.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salariesBonus incentivesSupport for financial well-being and retirementComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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