Manager Global Operations Compliance - xScale About Equinix Equinix is the world's digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks.
Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments.
Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 70+ consecutive quarters of growth.
Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.
Overall Purpose This new role of Global Operations Compliance Manager, xScale will be part of our Global Operations Compliance Centre of Excellence (CoE) but will be working very closely with and have a matrix line into the xScale Global Operations CoE with responsibility for:
Planning, coordinating and executing the multi-faceted initiatives and activities related to the compliance requirements of our Global xScale program to ensure successful delivery of our deployments in line with customer expectations. Principal Job Responsibilities Global ownership of the xScale compliance program for Equinix. Conducting contractual reviews of xScale customer compliance requirements to ensure consistency and alignment with standard Equinix compliance policies, processes and procedures. Ensuring any specific or by exception policies for xScale deployments are created, agreed and updated by working with relevant business stakeholders. Liaising with xScale customers and internal stakeholders on compliance exception requests, escalations and to align customer expectations to standard Equinix compliance practices. Evaluating and communicating certification requirements of xScale deployments including collaborating with Global Operations Compliance SMEs to ensure delivery of certifications in line with customer contractual requirements, expectations, and timeframes. Participating in internal audits as a co-auditor alongside Global Operations Compliance internal auditors as required, identifying risks and improvement opportunities and working in conjunction with Country/Region Compliance Teams to resolve findings within appropriate timescales. Working with various teams and stakeholders (internal and external) engaging on design and customer RFP requirements for xScale sites. Tracking and monitoring of xScale customer audit findings working with relevant stakeholders to ensure timely resolution. Supporting, working and coordinating with other relevant Global stakeholders for compliance requests and escalations related to xScale deployments. Participating in regular management meetings providing reporting for xScale compliance activities, objectives, KPIs and other relevant metrics. Leading and participating in process improvement initiatives and operational effectiveness projects for xScale deployments in collaboration with other regional and global stakeholders. Holds routine status meetings with various senior leadership teams on xScale compliance initiative and activities. Assisting as required with completion of RFI/RFP/Pre-Sales/Audit Questionnaires and site audits related to xScale customers. Able to take the inputs from various teams on operational performance, compliance and KPIs to evaluate xScale model standards and drive change where required. Qualifications & Experience Experience of working in a dynamic fast-paced business environment is essential. Compliance or Audit experience and qualification is essential. Educated to Degree level or equivalent is preferred. Relevant experience within IT/Telecoms and/or Data centre operations is preferred. Strong senior management communication and relationship building skills, and experience (internal or external) working with relevant stakeholders and customers is essential. Working knowledge of certifications such as ISO27001, ISO9001, ISO22301, ISO14001, ISO45001, ISO50001, PCI-DSS, SOC1 or SOC2 is preferred. Knowledge of compliance industry best practices. Strong attention to detail and strong project management skills. Strong ability to organise and prioritise tasks and workload, and good administrative skills.
Ability to work with tight deadlines. Strong ability to take a pragmatic and commercial approach. Able to multi-task and work with limited supervision. Experience working with various cross-functional teams and across multi-cultural environments. Strong quality assurance background. Good command of English. Able to work flexible hours. El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.es/empleo/130048580/tl-55-manager-global-operations-compliance-xscale-madrid/?utm_source=html
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