(Tl-076) | It Technician

If you are an enthusiastic and motivated individual seeking to grow your career within a leading multinational organization that serves the electric power industry, we invite you to apply.
As an IT Technician, a typical day might include the following:
Resolve a range of IT support requests from basic to moderate complexity and escalate as necessary.
Deploy and support software and hardware systems - troubleshoot and resolve issues.
Support a variety of IT-related systems, administration of service provider contracts, and related procurement/inventory management.
Support the Europe region in managing IS projects to improve and align with corporate standards.
Provide excellent customer service using a wide variety of communication skills.
Practice absolute confidentiality and unquestionable ethics.
Follow work instructions and create and maintain IT documentation as required.
Understand. Create. Simplify.
Other duties as assigned.
This job might be for you if:
Have basic knowledge of modern IT systems such as workstation configuration, InTune, and Office 365.
Are experienced with supporting both local and remote offices and willing to travel up to 25% of the time.
Have an ability to work independently while collaborating effectively with global peers across diverse cultures and time zones.
Have excellent communication skills in English and Spanish.
Have a friendly and professional demeanor with a dedication to providing exceptional customer service.
Have commitment to solving complex IT issues and finding root cause.
Location: This position is located in our Madrid, Spain office, which is located near the Ramon y Cajal train station and has great access to metro and bus transport.
Benefits:
Competitive pay.
Superior benefits.
Inspiring work.
People are at the core of our company.
Competitive medical, dental, life, and AD&D; insurance.
Employee sponsored retirement contributions equal to 6% annual salary.
Restaurant tickets.
Flexibility for hybrid work up to 2 days per week after the initial training period.
Wellness benefits that include gym membership reimbursements.
Developmental programs including tuition assistance and engineering development programs.
Communication with Applicants: SEL is an Equal Opportunity Employer: Vets/Disabled.

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