DESCRIPTION Operations is the beating heart of Amazon.
This key part of our business ensures we fulfill and dispatch orders efficiently so that our customers get their items on time.
As an Area Manager, you'll ensure your site runs smoothly to meet customer demand.
You will lead a team that helps keep our operations safe, efficient, and of high quality, taking on several projects across our network to drive productivity.
Key Job Responsibilities Create, oversee, and drive a culture of safety and wellbeing.
Analyze and implement changes to maintain quality and productivity at a consistently high level.
Oversee projects to streamline processes, optimize productivity, and increase the quality of service for customers within your area of responsibility.
Analyze shift performance against relevant business objectives and implement actions to improve operational excellence.
Work collaboratively with management-level colleagues to standardize shift practices.
A Day in the Life You'll work on a shift pattern at one of our sites, ensuring it is as productive as possible.
Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards.
You'll also oversee process improvements within your area and drive implementation.
A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks.
You'll also be a role model and mentor to new managers.
About the Team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.
We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
There are two sides to what we do.
Our 'under the roof' associates process millions of products for dispatch to our delivery teams.
Our team is people-focused and supportive, particularly as many of our people work through the night.
We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors.
Every year, we continually raise the bar for customer experience with new, innovative delivery services.
We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us achieve this.
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