About Glovo: We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day. At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives all while having fun! We believe that diversity adds incredible value to our teams, our products, and our culture.
We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
Your work-life opportunity: We are looking for a creative problem solver to join our Global Logistics as a Service department. You will join the eLogistics team, in charge of last-mile delivery services (i.e. parcel delivery), an industry that is growing rapidly with many challenges ahead. You will be the one to deep dive into the operational issues and processes, understand the root causes, and come up with solutions to help couriers get the most out of the platform, while delivering the best customer and partner experience. Your responsibilities will also include building scalable processes and tools, in a way that they can remain adaptable to local needs and practices, while minimizing manual work.
This role will require an ability to think outside of the box when normal methods don't work to complete a task. The position is at the intersection of working with global and local operations teams, which will give you a chance to learn a lot about various aspects of Glovo's business and make a difference. We are looking for curiosity, attention to detail, and a desire to continuously improve and optimize. This role requires a strong analytical background.
Be a part of a team where you will:
Be the owner of the Planning and Forecasting process, making sure we build scalable solutions and tools.Build processes to maximize courier utilization and operational excellence.Be the owner of courier profitability: from payout structure to design incentives and challenges.Deep dive into Glovo operational metrics and processes to understand behavioural patterns of the couriers and the areas for improvement.Improve and automate processes.Make good use of internal data to build dashboards that measure and track the impact of your actions.Roll out the tools you build to different markets, adapting them to local needs.Analyze the impact of different product features to help prioritize the product roadmap.Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.You have:
Degree in Engineering, Maths, Economics or similar.3 years of previous experience in analytics, operations or similar.Strong analytical knowledge and problem-solving skills.Proficient in SQL; other programming languages such as Python are a plus.You are able to act as an owner for complex projects that impact global, strategic business roadmaps & operations.Hands-on: you are willing to get your hands dirty and are looking to bring your ideas to life and find a way to get things done.You have amazing attention to detail and a great appetite to learn.Ability to adapt in an ever-changing environment - balancing intense attention to detail with swift turnaround while working in a collaborative, positive manner.You have strong organisational skills, ability to prioritise and multitask, work well under pressure, handle multiple issues simultaneously in a dynamic environment.Good communication skills: you are able to manage various stakeholders and know how to structure the information.Strong drive for continuous improvement.Proficiency in English.An empathetic, inclusive and curious attitude.Experience our Glovo Life benefits:
Enticing equity plan (if applicable).Top-notch private health insurance.Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!Discounted gym memberships.Flexible time off (take the time you need) and hybrid working model (own your time).Enhanced parental leave including nursery support!Online therapy and wellbeing benefit.External learning budget.What you'll find when working at Glovo:
Gas: Driven to deliver quality results quickly.Good Vibes: Bring positivity and communicate openly.Stay Humble: Self-aware and open to learning.Care: Uplift people and the planet.Glownership: Act as proud owners.High Bar: Focus on Top Performance.If you believe you match the above, we encourage you to apply!
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