Description SANTANDER DIGITAL SERVICES is looking for a Threat Monitoring Analyst TIER (SOC), based in our Boadilla del Monte office.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander, we are key players in the transformation of the financial sector.
Do you want to join us?
Santander Digital Services (SDS) is the team of technology and operations at Santander.
We are convinced of the importance of technology that is aligned with the requirements of the business and that our work not only brings value to users, people, and communities but also fosters individual creativity.
Our team of over 4,000 people in 9 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile, and Brazil) develops and implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data, and Angular among others) on all kinds of on-premise and cloud-based platforms.
Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture, and disability.
Our mission is to contribute to help more people and businesses prosper.
We embrace a strong risk culture, and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
WHAT YOU WILL BE DOING Monitor security events received through alerts from SIEM or other security tools.
Revise alerts escalated by end users.
Carry out Level 1 triage of incoming issues (initial assessing the priority of the event, initial determination of incident to determine risk and damage or appropriate routing of security or privacy data request).
Carry out limited incident response to end users for low complexity security incidents.
Maintain assigned ticket queue.
Participate actively in the resolution of incidents, even after they are escalated.
EXPERIENCE Security Essentials.
Computer Forensic Investigation-Windows in depth.
Security Incident Handling and forensics.
EDUCATION Bachelor's Degree in Computer Science Engineering, Information Technology, Telecommunications Engineering, or equivalent work experience.
SKILLS & KNOWLEDGE General network knowledge, TCP/IP troubleshooting.
Ability to trace down an endpoint on the network based on ticket information.
Familiarity with system log information and what it means.
Understanding of common network services (web, mail, DNS, authentication).
General desktop OS and server OS knowledge.
TCP/IP, internet routing, Unix/Linux & Windows NT.
Knowledge of host-based firewalls, anti-malware, HIDS.
Technical hands-on experience and a good understanding of common technology platforms and security technologies.
English B2 or equivalent.
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