Company Overview: CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates, and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely, and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
Job Overview: You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description: As a Coordinator, Logistics Execution you will be responsible for executing all logistics activities for French-speaking countries, assuring that CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner, and at the cheapest cost to serve to deliver high customer satisfaction.
Major / Key Accountabilities:
Daily Management of order processing
On Time Performance to Customers and transport quality tracking and monitoring
Supports Central in execution related incidents
Logistics Support for CHEP & External Managed Service Customers
Dedicated fleets management and Route Management
Contact with local customers and third party provider (Service Centres, D locations, PT Call Centre) to deliver CHEP orders
Local level customer collaboration execution
Short term quick decisions to resolve day to day operational issues (e.g., urgent delivery to be arranged, transport failure to be resolved...)
On time arrival day and hour for all type of deliveries and collections, relocations, managed exchange and managed recovery orders
Volume of customer Service Complaints and resolution delay
Experience Ideally Required: Logistics execution expertise would be a plus
Supply Chain background an advantage
Experience in an office environment with frequent customer and provider contacts (emails, calls) would be highly evaluated
Experience in an environment with urgent requests and comfortable to manage those urgencies would be a plus for this position.
Skills and Knowledge: Computer basics (Office, Email, Excel useful)
Good numeracy skills
Excellent communication skills (email, phone)
Able to relate to customers, transporters, team members, and other CHEP departments appropriately and to switch easily between them
SAP and Transport Management system desirable
Languages: French native / proficient level is a must. English and Spanish fluent level.
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