Telephony Developer

Job DescriptionResponsible for handling developments for the telephony system used by the contact center.Develop call flow scripts and assess user experience based on contact center requirements.Provide technical support for call flow changes and initiatives.Oversee the preparation and planning of call flows and communication improvements.QualificationsAt least 2 years of experience in coding and development on Voice Solutions.Knowledge and background in call flow development.Programming Languages: Java VXML, PHP, SQL, VoiceXML.Web Scripting: HTML, JSP, JavaScript.Database Systems: Oracle/Microsoft SQL Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman, Aspect, Twilio, or any contact center platform.Knowledge of API integrations and development.Benefits
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