Teleoperador/A

Essential Job Functions:
Execute business process transactions, closely following established procedures and guidelines.
Collaborate with senior analysts, managers, and other staff.
Support process improvement initiatives and data analysis.
Participate in identifying and resolving process bottlenecks.
Ensure compliance with quality and procedural standards.
Contribute to the documentation and updating of process procedures.
Work with the team to meet performance targets and quality standards.
Actively engage in training and development opportunities.
Basic Qualifications:
Entry level
Typically, 0-1 years of relevant work experience
Proven experience in business process transactions
Proficiencies in business process management and optimization
A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

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