The role of a Telco Field Engineer at CanonicalThe telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G and beyond. This role is a hands-on role where you will both design and implement solutions.Location: Remote-based, AmericasWhat your day will look likeMatch customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC spaceProvide technical pre-sales consulting to Service Provider teamsDesign and implement telco-grade open source multi-tenant private clouds and micro cloudsDeploy cloud solutions for our customers (OpenStack, Kubernetes, MAAS and Ceph)Investigate, report and/or fix software defects uncovered during customer deploymentsDemonstrate advanced Infrastructure as code (IaC) techniques relevant to telco (automation scripting, terraform, etc.)Learn model-driven operations with Juju charms for Kafka, Hadoop, PostgreSQL, MongoDB, NGINX, and moreHelp customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutionsLearn from customer engagements and drive meaningful product improvementsShape our roadmap to accelerate our growth in the telco marketWhat we are looking for in youPython software development experience (mandatory - intermediate level)A thorough understanding of the telco NFVi (VIM), NFVO, VNFM and MEC spaceTechnical understanding of key telco technologies like CPU Pinning, NUMA, SRIOV, DPDK, etcA thorough working understanding of the architectures and infrastructure of MNOs and CSPsWorking knowledge of Mobile Packet Core, Radio, VAS, OSS/BSSUnderstanding of best practices for open source technology in telco virtualisationWorking knowledge of Linux, Openstack and Kubernetes networkingA passion to automate and improve all aspects of open source products and toolingAbility to lead complex projects from start to finishA collaborative attitude with a keen eye on customer successExcellent communication and presentation abilitiesAble to travel up to 50% of the time for events, customer meetings, project deliveryAdditional skills that you might also bringSecond languageTrack record of open source contributionsWhat we offer youYour base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.Fully remote working environment - we've been working remotely since 2004!Personal learning and development budget of 2,000USD per annumAnnual compensation reviewRecognition rewardsAnnual holiday leaveParental LeaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleagues at 'sprints'Priority Pass for travel and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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