Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Technology Mechanic Please only apply with an English CV Position The Technology Mechanic is a pivotal role within our organization, responsible for spearheading new technology initiatives and showcasing our cutting-edge solutions to customers at MDLC.
As a Technology Mechanic you will provide first-line support, coordinate services, resolve problems, and make recommendations on selected products and services.
You will be responsible for equipping the Malaga Demonstration and Learning Center (MDLC) fleet with the latest Caterpillar technologies, ensuring technologies are updated and maintained in perfect working condition for events and training programs.
Additionally, you will handle customer service inquiries, analyze technical data, and monitor the health status of key products to determine necessary actions.
What you will do: Stay Ahead of Industry Trends: Continuously monitor and analyze technology trends and advancements at Caterpillar to keep our technology offerings at the forefront of the market.
Collaborate with Cross-Functional Teams: Work closely with engineering, product development, and industry teams to ensure seamless integration and delivery of technology solutions.
Lead Technology Initiatives: Drive the development and implementation of new technology projects at MDLC, ensuring alignment with the enterprise's strategic goals.
Equip the MDLC Fleet: Ensure the MDLC fleet is equipped with the latest Caterpillar technologies, maintaining them in perfect condition for events and training programs.
Assembly and Disassembly of Equipment: Perform complex assembly and disassembly of construction equipment, following engineering drawings, schematics, service manuals, and work orders.
Diagnostic Analysis: Identify necessary repairs or improvements to major equipment systems, using Caterpillar Electronic Technician software to diagnose machine problems, calibrate systems, and configure installed applications.
Complex Repairs: Conduct advanced repairs on all types of construction equipment, including the installation of technologies and software updates.
Business Case Preparation: Prepare and present business cases for technology investments, managing project teams to implement the technology.
General and Technical Skills: Maintain skills in technical writing, preventive maintenance, advanced diagnostics, and basic heavy equipment operation.
Digitalization Processes: Implement and maintain workshop digitalization processes to enhance operational efficiency and data management.
By fulfilling these responsibilities, the Technology Mechanic will play a crucial role in driving innovation, enhancing customer satisfaction, and maintaining our competitive edge in the market.
Requirements Engineering Degree preferred with mechanical experience or extensive experience as a mechanic on Construction / Mining equipment.
Experience on latest fleet technology.
Language Skills: fluent in English and Spanish.
What Skills will you have: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships.
Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas and information.
NB.
The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Posting Dates: Caterpillar is an Equal Opportunity Employer (EEO).
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