Company Description
If you want to start or continue your career at an international IT Company, here we are. Our support team is growing and looking for new members to join and provide the best service for our customers.
We are looking for an experienced Technical Writer with DevOps/Software Development Experience who will help to document application dependencies, configurations, and related IP setups by identifying, analyzing, and interviewing application owners, ensuring comprehensive and accurate technical documentation.
CUSTOMER
The Client is a leading advisor on the complexity of consumer behavior that provides big data and predictive analytics solutions. The company offers market tracking information and insights, forecasting, and data management software for retail executives. The Client serves manufacturing, retail, health care, and pharmaceutical industries worldwide.
PROJECT
The project aims to establish a replication of their existing data platform environment, specifically for disaster recovery purposes. The replicated environment will remain in standby mode and must be ready to activate within a maximum of 48 hours in the event of a disaster. The overarching goal is to ensure minimal to no interruption in service.
Job Description
Document application dependencies, configurations, and related IP setups by identifying, analyzing, and interviewing application owners, ensuring comprehensive and accurate technical documentation
Detect and document all components on which these applications depend
Interview application owners to identify all necessary dependencies
Review configuration files of applications if needed
Actively lead discussions and ask necessary questions to gather complete information
Fill out the template provided to document all identified dependencies
Ensure accuracy and completeness of the documentation
Maintain high standards of quality and accuracy in the documentation
Qualifications
Experience in technical writing
Previous experience in technical roles (DevOps, administrator, or developer)
Experience in creating detailed technical documentation and diagrams (logical, deployment, network, architecture, component, UML)
Ability to conduct interviews and gather information from various project participants
Skill in a detailed analysis of configuration files and other technical documents
Excellent communication skills and the ability to lead effective discussions
Attention to detail and the ability to document complex dependencies and configurations
Teamwork skills and willingness to propose improvements to streamline processes
Deep understanding of application logical structures and deployment diagrams
Knowledge of how web applications work
Ability to create technical documentation for a technical audience
Experience in creating documentation for disaster recovery scenarios
Emphasis on documenting hardware, servers, storage, and connections, avoiding unnecessary details (such as application testing or design specifics)
Ability to document an average application within 3 days
Additional Information
PERSONAL PROFILE
Strong analytical and problem-solving abilities
Ability to work collaboratively in a team environment
Detail-oriented with a strong commitment to accuracy and quality
Very good communicator, able to ask clear open/closed questions
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