Technical Support Specialist - Xy-006

Unlock Your Career PotentialAre you looking for a challenging and rewarding career in the technology industry? Webhelp Spain is a global leader in technology and services, and we're seeking a talented Technical Support Specialist to join our team.About the RoleAs a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve complex technical issues and provide solutions that meet our clients' needs.Key ResponsibilitiesProvide technical support and solutions to customers via phone, email, or chatAnalyze and resolve complex technical issuesDocument customer interactions and issues in our systemStay up-to-date with new technologies and developments in the fieldCollaborate with internal teams to resolve issues and improve processesRequirementsProficient or bilingual level of French and advanced level of EnglishCompleted ICT trainingKnowledge of network architecture and Consumer Electronics productsGood understanding of the MS Office environmentService-oriented, accurate, analytical, communicative, and good telephone etiquetteWhat We OfferFull-time 39 hours/week permanent contractSalary 20,000 euros gross/year + up to 1,800 euros gross/year in bonusCentral location in MalagaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the projectCareer development programs, specialized courses, and language classesJoin Our TeamAt Webhelp Spain, we're committed to creating a diverse and inclusive work environment that fosters growth and development. If you're passionate about technology and customer service, we encourage you to apply for this exciting opportunity.
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